Privacy Policy
What we collect when you request a quote or contact us, why we collect it, and how it is protected.
Information we collect
When you submit a quote request or contact form on this website, we collect the information you provide: your name, email address, phone number, property address, city, ZIP code, property details, the services you are interested in, your preferred timeframe, any budget range you choose to share, and any notes you write. If you upload photos, we receive those photos.
We also collect limited, aggregated technical information about how the website is used — such as which pages are viewed and which buttons are clicked — to improve the site and understand how visitors find us. This information is not used to identify you personally.
How we use your information
We use your information to respond to your enquiry, prepare and deliver a written quote, assess your property, schedule installation and removal, and follow up about your project. We may contact you by phone, text message or email about the project you asked about.
We do not sell your information, and we do not share it with third parties for their own marketing.
Photos you upload
Photos you send with a quote request are stored privately. They are used only to prepare and assess your estimate, and are viewed by our team through temporary, expiring links. We do not publish customer photos as part of our marketing gallery without permission.
How your information is protected
Quote requests and contact messages are stored in an access-controlled database. Only authorized administrators of Golden Glow Holiday Lighting can view lead records. Website visitors cannot access customer records.
How long we keep it
We keep enquiry records for as long as needed to provide our services and to meet our accounting and record-keeping obligations. You can ask us to delete your information at any time, subject to any records we are required to retain.
Cookies and analytics
This website does not use advertising cookies. If measurement tools are enabled, they are configured to collect aggregate usage data such as page views and form submissions so we can improve the website. If a third-party analytics or advertising tag is added in the future, this policy will be updated accordingly.
Your choices
You can ask us to correct or delete the information we hold about you, or to stop contacting you, by emailing hello@example.com or calling (747) 351-4893. Please include your name and the property address so we can find your record.
Children
This website is intended for adults arranging services for their property. We do not knowingly collect information from children.
Changes to this policy
If we change how we handle your information, we will update this page. The policy shown here is the version currently in effect.
Contact
Questions about this policy can be sent to hello@example.com. Golden Glow Holiday Lighting is based in Santa Clarita, CA.
